Get in Touch With Us
Got a question about how sweepstakes casinos work, noticed something on the site that needs a second look, or want to suggest a platform we haven't covered yet? This page explains how to reach us and what kind of messages we're set up to handle.
How to Reach Our Team
Email is the best way to get in touch. We read every message that comes in and try to respond within a couple of working days. Send your note to [email protected] and, where relevant, mention which page or operator your message relates to — it helps us route it to the right person and reply faster.
What We Can and Can't Help With
We're an independent research and comparison site covering sweepstakes and social casino apps such as those featured on eprg.org. We're not able to process account issues, verify identity documents, or handle prize redemptions on behalf of any operator — those requests need to go through the platform itself, usually via its own support or help section. What we can help with includes:
- Editorial questions — Anything about how we assess or describe a listed operator, including related casino comparison pages on this site.
- Corrections — If a welcome offer, editorial rating, or state-availability note looks outdated, tell us. Operators change eligible states and promotions often, and we'd rather fix it than leave it wrong.
- Coverage suggestions — If there's a sweepstakes casino you think belongs on our radar, or a topic (like redemption limits or Sweepstakes Coins basics) you'd like explained more clearly, let us know.
- Feedback on our comparisons — Whether you found the site useful or think we've missed something, we read it either way.
- General queries about the sweepstakes model — We can point you toward how the Gold Coins and Sweepstakes Coins dual-currency system generally works, though we can't give legal advice on whether a specific site is permitted in your state.
A Note on Legal and Account Questions
Because sweepstakes casino availability varies by state and changes as laws and operator policies shift, we can't confirm whether a particular platform is currently legal to use where you live. If you have questions about eligibility, age requirements, or redemption rules for a specific site, the operator's own terms and conditions — and, where needed, a local legal advisor — are the right place to check. The same applies to billing, account access, or verification problems: those sit with the operator you signed up with, not with us.
What Happens After You Write to Us
Every message is read by a person, not a bot. We aim to reply within two working days, though it can take a little longer during busier stretches. If your message needs input from more than one person on the team, we'll say so rather than leave you waiting without an update.
Why Reader Input Matters Here
Sweepstakes casino terms, welcome bundles, and state-by-state eligibility shift more often than most gambling-adjacent content. A welcome offer listed today can be revised next month, and an operator serving a state now may pull out later if the legal picture changes there. Readers flagging these changes helps us keep listings closer to current reality, and we factor that feedback into how often we revisit a page.
We appreciate you taking the time to reach out, and we look forward to hearing what's on your mind.